FAQs
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Frequent Questions
You can purchase Snow Park tickets directly from the Ticket Counter or through online up to 24 hours prior. You can pay by debit card/ credit card/net-banking. Please, make sure to check your transaction before making the payment.
Your entry ticket will include boots, jackets and gloves on returnable basis and access to all attractions and activities inside the park. Limited lockers are available at a cost of Rs. 50 to deposit your personal belongings and valuables.
Children below 2 years of age are not recommended in the snow zone.
Since some areas are slippery, it is recommended that people with joint issues, asthma problems, heart patients and pregnant women consult their doctor before entering the park.
No, kennel services are not provided and pets are not allowed in the snow area.
You can cover Snow Park and, Silver Storm Water Theme Park in a single day.
Yes, the snow at Snow Park is edible without any chemicals and preservatives and 100% safe.
Yes, we have on-site first-aid facilities.
Except for infants and pregnant women, outside food is not permitted within the Park.
Yes, as it is an indoor snow theme park, we are open year-round.
Re-entry into the park is not allowed once a guest leaves the premises.
We suggest you use the jackets, boots and gloves provided by us, since they are included in the entry ticket cost. If you wish to carry your own, please make sure they are suitable for the sub-zero temperatures inside the park. However, you need to carry your own socks.
Yes, once you enter the premises, you can opt for a locker at a cost of Rs. 50 to keep your belongings and valuables safely.
We have a lost and found counter inside the park. You can approach the attendant at the counter and he/she will help you retrieve or locate the lost item.
It is recommended to not carry mobiles and cameras inside the snow zone. Guests can approach our inhouse photographers to get clicked. However, if a guest wishes to carry their own camera inside the snow zone, they can take it by their own Risk.
Yes, but only if the tickets are cancelled 48 hours prior to your ticket date.
Amount will be refunded as the same mode of payment during the bookings.
Refund will be processed within 3-4 working days from the date of cancellation.
No. Park regulations prohibits alcohol to be served in the park.
Please refer to our Tickets section for details.
Our call center operates from 9 am to 9 pm. You can call us anytime within these hours on 94476 03344.
We located Near to the famous Athirapilly Water Falls
Yes, there are separate rooms for men and women.
Locker facilities are available on a chargeable basis. You will be allotted a locker wherein you can keep your valuables.
Yes, we offer services for large groups looking to celebrate events at Snow Park.
Ticket counter is open from 9 am to 9 pm.